Delivery Information

FREE UK Delivery via DPD (tracked & 1 hour delivery notification)

  • (Selected Items Only) Next Working Day via DPD – (order before 2pm): FREE* – (£5.95 under £100)
  • FREE Express via DPD – Within 5 working days: FREE* – (£5.95 under £100)
  • FREE Standard via DPD – Within 7 working days: FREE* – (£5.95 under £100)
  • All UK deliveries are tracked with 1 hour delivery notification via DPD Premium ECO Friendly Clean Green Service.
UK Highlands, Islands & Northern Ireland takes 1 extra working day.

Channel Islands Delivery

(20% UK VAT deducted at checkout when Channel Islands selected as shipping country)

  • Express Delivery within 7 working days (order before 2pm): £14.95
  • Standard Delivery within 12 working days: FREE over £250 (£9.95 under £250)

 


FREE Republic Of Ireland Delivery

  • Express Delivery within 7 working days (order before 2pm): £14.95
  • Standard Delivery within 10 working days: FREE over £250 (£9.95 under £250)

For orders to the Republic Of Ireland, you will not be charged any taxes or custom fees at the checkout. These fees will be payable to your local customs office when your parcel enters your country.

(20% UK VAT deducted at checkout when Republic Of Ireland selected as shipping country)


FREE European Delivery

  • Express Delivery within 7 working days (order before 2pm): £19.95
  • Standard Delivery within 12 working days: FREE over £300 (£14.95 under £300)

For orders to the EU, you will not be charged any taxes or custom fees at the checkout. These fees will be payable to your local customs office when your parcel enters your country.

(20% UK VAT deducted at checkout when European Country selected as shipping country)


USA & Canada Delivery

  • Express Delivery within 10 working days (order before 2pm): £49.95
  • Standard Delivery within 16 working days: £29.95

For orders to the USA & Canada, you will not be charged any taxes or custom fees at the checkout. These fees will be payable to your local customs office when your parcel enters your country.

(20% UK VAT deducted at checkout when USA or Canada selected as shipping country)


Worldwide Delivery

  • Express Delivery within 10 working days (order before 2pm): £89.95
  • Standard Delivery within 16 working days: £59.95

For overseas orders, you will not be charged any taxes or custom fees at the checkout. These fees will be payable to your local customs office when your parcel enters your country.

(20% UK VAT deducted at checkout when Overseas Country selected as shipping country)

(please note we are unable to influence delays caused by international customs and their security checks).

Deliveries outside the United Kingdom

Deliveries outside the UK may be subject to local sales taxes, custom charges and/or import duties, over which we have no control, and for which we cannot accept liability. If they apply they may require to be paid before the Parcel will be released for delivery. You may require to pay additional charges for customs clearance. We have no control over these charges and cannot advise you what they may be. As customs policies vary from country to country, you may wish to contact your local Tax or Customs office for further details.

20% UK VAT (Value Added Tax)

We do not charge VAT on orders delivered outside of UK. To see prices without VAT simply add the items to your basket and select the appropriate delivery destination from the drop down menu. For deliveries to the Channel Islands the website will also deduct VAT for you if you select country as Channel Island instead of UK at basket and checkout.

Deliveries outside of the UK maybe subject to the destination countries import duties and other local taxes (e.g. the equivalent of UK VAT). Any such charges are the responsibility of the recipient to pay (as stated in our terms and conditions of sale). We will provide the relevant customs documentation, either a CN22/23 and/or a commercial invoice on the outside of the parcel for the receiving customs office to view. If in any doubt regarding potential import duties or taxes please contact the relevant local customs office for clarification and further guidance. It may be prudent to undertake this prior to placing your order.

Unfortunately we are not able to provide certificate of origin for any product and do not currently offer VAT free sales to UK VAT registered companies.

Value Added Tax (VAT) is a European Union sales tax, also known as IVA in some countries. In the UK it is charged on most goods at a rate of 20%. VAT is currently not charged on purchases of children’s clothing and children’s footwear. All prices listed online include VAT where applicable, unless the delivery address has been set to a destination outside the UK. The requirement to charge VAT is dictated by the delivery destination. Consequently if the delivery destination is outside the UK (e.g. Channel Islands) then VAT is not due and will automatically be deducted from your online order total.